Pricing, Cancellations and Refunds

• a requested one-hour consultation with an independent UK solicitor;
• phone or video format;
• matching and booking administration by Go To Court; and
• the practice areas and UK nations shown on the booking form.

Your receipt will show the applicable tax treatment of the £145 checkout amount.

Unless the professional separately agrees otherwise, the first hour does not include document drafting, filing, negotiation, court or tribunal representation, advocacy, ongoing correspondence or later legal work. Any further work and fee is agreed directly with the professional.

The AI information line is available 24/7. Solicitor appointments are subject to jurisdiction, practice area, professional availability and acceptance. We do not guarantee an appointment at a particular time until it is confirmed.

• If no suitable professional is allocated within the booking period stated to you, you are entitled to a refund.
• If you cancel before allocation, you are entitled to a refund.
• After allocation, cancellation may depend on timing and professional availability.
• After the consultation occurs, no refund is available unless required by law.
• If the allocated professional does not provide the consultation, you are entitled to a refund.

Request help through paid-booking support. Nothing on this page limits mandatory consumer rights.